The Chief of Staff, Hon. Julius Debrah, has warned that the success of the 24-Hour Economy hinges on public trust in government institutions, and that trust must be earned daily through professionalism, fairness and results.
Speaking to officials gathered at the Strategic Integration Workshop in Accra, Mr Debrah stressed that citizens will only embrace the new economic vision if they believe in the credibility of the public service behind it.
“For the 24-Hour Agenda to succeed, citizens must trust that government institutions are competent, fair, and reliable. That trust is built, day by day, through the professionalism of the civil service,” he said.
He noted that people are quick to lose faith when they face corruption, delays, or neglect in public service delivery.
“If citizens encounter corruption, delays, or neglect, then the credibility of the agenda suffers,” he warned, adding that: “But if they encounter professionalism, fairness, and responsiveness, then they will embrace this programme and partner with government in making it work.”
Mr Debrah said reforming public institutions is not optional. It is a core part of the success plan. He called for new investment in training, monitoring, and re-tooling of staff to meet the expectations of modern service delivery. “Training, re-tooling, and performance monitoring are essential. But equally essential is a culture of service.”
He urged civil servants to adopt a higher standard of ethical conduct. “Our conduct, our respect for rules, our impartiality, our commitment to ethical standards will determine whether this agenda is seen as credible,” he said.
