The Zomujo Foundation yesterday launched the Dial4Inclusion Project at the Ablekuma Central Municipal Assembly, introducing a new digital channel for Persons with Disabilities to engage directly with local government.
Supported by the Canada Fund for Local Initiatives through the Canada High Commission, the project uses a toll-free phone line and a USSD platform to allow citizens with disabilities to report issues, request services, and provide feedback without financial or physical barriers. Beyond Ablekuma Central, the initiative is being rolled out simultaneously in the Obuasi Municipal Assembly and the Upper Denkyira East Municipal Assembly.
Each participating municipality has been equipped with a real time digital dashboard that tracks and manages all reports submitted through the system, ensuring that concerns raised are followed up by Assembly officials. This shifts disability advocacy from informal complaints to a structured, accountable process within local government.
Speaking at the launch, Dr Teata Duut, Executive Director of the Zomujo Foundation, said the project combines technology with human support, with ten trained Civic Navigators per district assisting users. At least 60 percent of the navigators are women, reflecting a deliberate focus on addressing the specific challenges faced by women with disabilities.
The event was attended by Hon Frank Nkansah, Municipal Chief Executive for Ablekuma Central, Hon Abdul Latif-Dan, Member of Parliament for Ablekuma Central, and other municipal and development partners. Mr Edward Sarpong, CFLI Project Coordinator, commended the initiative for aligning digital innovation with inclusive governance.
