The Commissioner-General of the Ghana Revenue Authority (GRA), Anthony Kwesi Sarpong, has described the launch of the Advance Rulings Program as a transformative step that signals a fundamental shift in how Customs operates and engages with the business community.
Delivering the keynote address at the launch in Accra, Mr. Sarpong said the introduction of the system represents more than an operational change, but a broader transformation in the Authority’s approach to trade facilitation, revenue mobilisation, and stakeholder engagement.
According to him, the initiative reflects GRA’s renewed commitment to modernisation, efficiency, and building trust between Customs and taxpayers.
He noted that the new system is designed to enhance transparency and predictability in trade by allowing importers to obtain binding decisions on the classification and valuation of goods before they arrive in the country.
Mr. Sarpong stressed that the reform comes at a critical time when Ghana requires increased domestic revenue to support national development, adding that improving revenue collection must go hand in hand with making the system more business-friendly.
He emphasized that revenue growth cannot rely on enforcement alone, but must be driven by voluntary compliance supported by efficient and accessible systems.
According to him, the Advance Rulings Program is intended to make compliance easier by providing certainty to traders, enabling them to plan effectively and avoid unexpected costs at the ports.
The Commissioner-General explained that when importers receive binding rulings ahead of shipment, they are able to arrive at the ports with full knowledge of applicable duties, thereby reducing delays and improving efficiency in cargo clearance.
He added that the program will also strengthen trust and partnership between Customs and the trading community, while improving overall administrative efficiency.
Mr. Sarpong highlighted that the Advance Rulings Program forms part of a broader set of reforms being implemented by the Customs Division, including the introduction of digital tools and data-driven systems to improve risk assessment and compliance.
He mentioned the adoption of artificial intelligence systems to support Customs officers in classification and valuation processes, as part of efforts to reduce human discretion and enhance accuracy.
The Commissioner-General expressed confidence that these reforms will position Ghana as a more competitive trade hub, making it easier and more attractive to do business in the country.
He assured stakeholders that the implementation of the system will be guided by principles of fairness, integrity, responsiveness, and professionalism.
Mr. Sarpong also commended development partners, including the World Bank for their support in making the initiative possible, as well as Customs officials and technical teams who contributed to the development of the system.
He called on importers, exporters, and clearing agents to fully embrace the program, noting that its success will depend on effective implementation and active participation from all stakeholders.
Describing the launch as the beginning of a new phase, Mr. Sarpong said the initiative represents a shift towards a system built on clarity, predictability, and shared responsibility.
He stressed that improving trade facilitation and increasing revenue are complementary goals, explaining that stronger trust and more efficient systems will ultimately lead to higher compliance and better outcomes for the economy.
The Commissioner-General formally declared the Advance Rulings Program operational, describing it as a bold and necessary step towards building a modern, efficient, and reliable customs system in Ghana.
